I have an undergraduate degree in Liberal Arts and Sciences from Chicago State University and a Post-Baccalaureate Certificate in Paralegal Studies. I have 20+ years of Administrative Assistant/Administrative Secretary experience with all of my direct reports having been Executive Management from Deputy Commissioner, Deputy Superintendent, Executive Manager, and currently, Chief Financial Officer (CFO). My stellar computer skills, impeccable organizational skills, attention to detail, and proven customer service skills and experiences make me a highly coveted Virtual Assistant.


The following list outlines the many virtual services that I offer. However, there may be a service that you need that I am capable of providing you with that isn't listed. Please contact me and I will tell you whether or not I have the skillset to provide that service.

RATES
Flat Rate: $25.00 per hour
RUSH Rate: $35.00 per hour (last minute request or project that is time-sensitive)

HOURS
Monday - Friday: 5:30 PM - 9:30 PM (4 hours)
Saturdays: Flexible
Sundays: Closed

I will provide my start time, my end time, and the list of tasks completed.

NON-EXHAUSTIVE LIST OF SERVICES PROVIDED

Email & Schedule Management Tasks

1. Filtering Emails / Managing Spam
2. Database Building / Updating Contacts or CRM
3. Answering Customer Service Emails /Tickets / Chat Support
4. Sending of Greetings eCards, Event Invitations, etc.
5. Calendar Management
6. Appointment Scheduling
7. Travel Arrangement and Planning
8. Reminder Services

File Storage & Organization Tasks

9. Dropbox / Google Drive Organization
10. Data Entry in Word, or Google Docs
11. Creating / Managing Spreadsheets
12. Preparing Powerpoint / Keynote Presentations
13. PDF Conversion, Splitting and Merging

Administrative & Blogging Tasks

14. Transcription of Video and Audio Files
15. Simple eBook Layout / Formatting
16. Preparing Online Meeting Minutes
17. Report Creation
18. Forms Creation
19. Document Template Creation
20. Online Research
21. Blog Publishing Management
22. Moderating Blog Comments
23. Adding Tags & Images to Blog Posts
24. Receptionist Duties
25. Voicemail Checking
26. Sending Client Invoices
27. Personal Errands (Purchasing Gifts Online, etc.)
28. Preparation of Training Materials
29. Training of New Virtual Staff
30. Deadline / Deliverables Tracking
31. Social Media Management Tasks
32. Creating Facebook Fan Pages / Groups
33. Posting and Scheduling Facebook Insights
34. Promoting Facebook Pages
35. Collating and Interpreting Facebook Insights
36. Creating a Twitter Account
37. Managing and Increasing Your Twitter Following
38. Schedule Tweets and Track Mentions and Hashtags
39. Create and Manage LinkedIn Account / Profile
40. Create Pinnable Images on Pinterest
41. Scheduling and Tracking Pins
42. Create and Manage YouTube Account
43. Upload Videos on YouTube
44. Moderating YouTube Comments
45. Uploading Videos to other Video Sharing Sites / Social Media
46. Answer inquiries and Messages on All Channel & Profiles

Email Marketing

47. Creating a New List in Email Marketing Software
48. Adding and Removing Subscribers from Lists
49. Creating and Scheduling Campaign Emails to Promote Content
50. Editing Follow-up Emails and Auto-responders
51. Creating Email Newsletters
52. Editing / Proofreading EmailsType your paragraph here.

MICHELE BROCK ENTERPRISES