MICHELE BROCK ENTERPRISES

I have an undergraduate degree in Liberal Arts and Sciences from Chicago State University and a Post-Baccalaureate Certificate in Paralegal Studies. I have 20+ years of Administrative Assistant/Administrative Secretary experience with all of my direct reports having been Executive Management from Deputy Commissioner, Deputy Superintendent, Executive Manager, and currently, Chief Financial Officer (CFO). My stellar computer skills, impeccable organizational skills, attention to detail, and proven customer service skills and experiences make me a highly coveted Virtual Assistant.

The following list outlines the many virtual services that I offer. However, there may be a service that you need that I am capable of providing you with that isn't listed. Please contact me and I will tell you whether or not I have the skillset to provide that service.

RATES
Flat Rate: $35.00 per hour
RUSH Rate: $50.00 per hour (last minute request due immediately)

HOURS
Monday - Friday: 6:00 PM - 10:00 PM (4 hours)
Saturdays: Flexible
Sundays: Closed

I will provide my start time, my end time, and the list of tasks completed.

NON-EXHAUSTIVE LIST OF SERVICES PROVIDED

Email & Schedule Management Tasks

1. Filtering Emails / Managing Spam
2. Database Building / Updating Contacts or CRM
3.Answering Customer Service Emails /Tickets / Chat Support
4. Sending of Greetings eCards, Event Invitations, etc.
5. Calendar Management
6. Appointment Scheduling
7. Travel Arrangement and Planning
8. Reminder Services

File Storage & Organization Tasks

9.Dropbox / Google Drive Organization
10.Data Entry in Word, or Google Docs
11. Creating / Managing Spreadsheets
12. Preparing Powerpoint / Keynote Presentations

Administrative & Blogging Tasks

13. Transcription of Video and Audio Files
14. Simple eBook Layout / Formatting
15. Preparing Online Meeting Minutes
16. Report Creation
17. Forms Creation
18. Document Template Creation
19. Online Research
20. Receptionist Duties
21. Voicemail Checking
22. Sending Client Invoices
23.Personal Errands (Purchasing Gifts Online, etc.)
24. Preparation of Training Materials
25.Training of New Virtual Staff
26. Create Training Materials

Email Marketing

27.Creating a New List in Email Marketing Software
28. Adding and Removing Subscribers from Lists
29. Creating and Scheduling Campaign Emails to Promote Content
30. Editing Follow-up Emails and Auto-responders
31. Creating Email Newsletters
32.Editing / Proofreading Emails

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